Shipping Policy
Pure LuxGifts — Fast, Reliable Delivery for Tough Gear
1. Fulfillment Timeline
All orders are processed within 1–2 business days. During this time, we:
Inspect every tool for manufacturing integrity
Wrap using protective foam sleeves and molded compartments
Box securely to prevent scuffing or shifting during transit
2. Delivery Estimates
| Region | Delivery Time | Shipping Cost |
|---|---|---|
| US & Canada | 4–7 business days | Based on cart weight |
| EU & UK | 5–9 business days | Import duties may apply |
| Asia-Pacific | 7–12 business days | Calculated at checkout |
| International | 10–15 business days | Varies by location |
We do not ship on weekends or major holidays.
3. Carriers Used
We ship via UPS, FedEx, and DHL, with real-time tracking and optional insurance at checkout.
4. Tracking Notifications
Upon shipment, you’ll receive:
A confirmation email with tracking number
Estimated delivery date
Links for real-time updates
5. Address Accuracy
Please double-check your shipping address. Once an order has shipped, rerouting may not be possible and could incur additional fees.
6. Issues During Transit
If your order is:
Delayed
Lost
Delivered but not received
Please contact us within 72 hours. We’ll coordinate with the carrier for resolution.
📧 Email: [email protected]